岗位职责
Role Overview We are looking for an experienced and commercially driven Senior Business Development Manager – Strategic Key Accounts (SKA) to grow our business with leading enterprise merchants and strategic partners in Singapore. You will identify, acquire and grow high-value accounts across retail, shopping malls, hospitality, attractions, transportation, travel and lifestyle. You will own the end-to-end BD lifecycle, from prospecting and senior stakeholder engagement through commercial negotiation, solution design, contracting, launch and post-launch growth. Beyond payment acceptance, you will build strategic partnerships spanning customer acquisition, marketing, digital solutions and ecosystem collaboration. Key Responsibilities Strategic Account Development Identify and acquire high-potential strategic accounts and develop account strategies and business plans. Build trusted relationships with C-level executives and senior leaders across commercial, marketing, finance and digital functions. Identify opportunities to expand partnerships beyond payments into marketing, membership, digital solutions and other strategic initiatives. Drive sustainable transaction volume, user growth and overall account value. Business Development & Commercial Negotiation Own the full BD lifecycle, from prospecting and pitching to solution design, negotiation, contracting and launch. Develop tailored business proposals based on merchant needs, consumer insights and market opportunities. Lead complex commercial negotiations and structure mutually beneficial, long-term partnerships. Maintain a strong pipeline and provide clear visibility on opportunities, risks and expected business impact. Partnership & Account Growth Develop joint business plans, campaigns and initiatives to grow transaction volume and customer engagement. Identify opportunities to capture Chinese outbound consumers and broader international wallet and payment users. Monitor account performance and translate market and business insights into actionable growth plans. Proactively address commercial and operational issues impacting strategic partnerships. Cross-functional Execution Partner with Product, Payment, Merchant Operations, Marketing, Technology and Risk/Compliance teams to deliver merchant solutions. Lead complex projects and ensure timely, high-quality merchant launches. Act as the internal owner and advocate for strategic accounts, ensuring merchant needs are effectively prioritized. Support major campaigns, merchant activations and strategic market initiatives. Market Development Develop strong knowledge of Singapore’s retail, tourism, hospitality and payments ecosystem. Identify emerging opportunities, market trends and competitive developments. Build relationships with ecosystem partners, industry associations and key stakeholders. Provide market insights and recommendations to support Singapore’s business strategy.
职位要求
5–8+ years of experience in business development, strategic partnerships, enterprise sales or key account management. Proven track record of acquiring and growing large enterprise or strategic accounts. Experience in payments, fintech, e-commerce, retail, travel, hospitality or digital platforms preferred. Strong commercial acumen with proven negotiation and partnership-structuring experience. Confident engaging and influencing senior and C-level stakeholders. Strong ownership mindset with the ability to independently drive opportunities from concept to execution. Excellent communication, presentation and stakeholder management skills. Ability to navigate complex organizations and coordinate effectively across multiple teams. Analytical and data-driven, with the ability to turn business performance and market insights into growth opportunities. Comfortable working in a fast-paced, evolving environment.
