岗位职责
• This role is pivotal in designing the regional partnership policy framework, building scalable programs, and providing deep strategic enablement to accelerate SMB customer acquisition and revenue growth across the region. • The Partnership COE will work in close collaboration with regional Partner Relationship Managers (PRMs), empowering them to drive success through core partnership projects: Eco-Partners (cross-border e-commerce service providers), and sustainable referral partners network. Strategic Enablement:
- Design & Strategize: Define the multi-year regional partnership strategy, roadmap, and program architecture aligned with SMB growth targets.
- Empower PRMs: Provide regional PRMs with standardized playbooks, tools, training, and market intelligence to effectively recruit, manage, and grow partners within their territories. Eco-Partnership Program Development & Enablement:
- Define Strategy & Models: Design the strategy and standardized commercial models (Referral, Co-Sell, Tech Integration) for engaging cross-border e-commerce service providers (Logistics, Tax Payments, Customs, Marketing/Advertising).
- Support Commercial Teams: Equip Sales & Marketing teams with co-marketing kits, and lead sharing protocols for joint SMB client acquisition with Eco-Partners.
- Analyse & Optimize: Track regional Eco-Partner performance and ROI, providing insights and recommendations to PRMs and Commercial leadership. Regional Referral Partnership Support:
- Enable Local Success: Support Commercial teams in identifying key local markets and developing tailored referral partnership strategies to achieve penetration goals.
- Optimize Performance: Track referral source quality, conversion rates, and client LTV; refine programs based on data shared with PRMs and Sales leadership. Cross-Functional Enablement & Performance:
- Data-Driven Insights: Define and track key partnership performance metrics (partner-sourced pipeline, revenue, conversion rates, ROI). Generate regular reports and dashboards for Commercial leadership and PRMs.
- Collaborate with Global COE: Ensure regional alignment with global partnership strategies while advocating for Asia needs.
职位要求
- Minimum 5 years of professional experience in partnership management, business development, or strategic operations, with at least 3 years focused on the APAC region
- Industry Expertise: Proven track record in the cross-border e-commerce industry or cross-border fintech/payment services is highly preferred. Deep understanding of the cross-border value chain (e.g., logistics, cross-border payments, tax compliance, or digital marketing) is essential
- Education: Bachelor’s degree or above in Business, Marketing, Economics, or a related field
- Growth Mindset: Ability to thrive in a fast-paced, scale-up environment; comfortable with ambiguity and complex problem-solving
- Fluent in professional English
