岗位职责
- 热情接待顾客,了解顾客需求,提供专业的产品咨询和推荐与服务演示。
- 熟练掌握门店所有产品知识,包括功能、配置、价格等,并能清晰地向顾客讲解。
- 积极完成个人销售目标,并协助团队达成门店销售指标。
- 处理顾客投诉和售后问题,提供优质的售后服务,维护顾客关系。
- 维护小米品牌和店面的形象。保持门店环境整洁,商品陈列整齐,营造良好的购物氛围。
- 积极参与公司组织的培训和活动,不断提升自身销售技巧和产品知识。
- 完成上级领导交办的其他任务。
- Warmly receive customers, understand customer needs, and provide professional product consultation, recommendations and service demonstrations.
- Proficient in all product knowledge in the store, including functions, configuration, prices, etc., and can clearly explain to customers.
- Actively complete personal sales targets and assist the team to achieve store sales targets.
- Handle customer complaints and after-sales problems, provide high-quality after-sales services, and maintain customer relationships.
- Maintain the image of the Xiaomi brand and storefront. Keep the store environment clean, display the products neatly, and create a good shopping atmosphere.
- Actively participate in the company organized training and activities, and continuously improve sales techniques and product knowledge.
- Complete other tasks assigned by leaders.
职位要求
热爱零售行业,学习能力突出,具备良好团队协作能力与主人翁意识; 拥有一线零售经验优先,熟悉小米新零售模式者优先; 具备手机或消费电子行业门店销售经验优先; 本科及以上学历 Strong willingness to engage in retail, strong learning ability, good spirit of cooperation and ownership First-line retail experience is preferred, understanding Xiaomi New Retail is preferred Store sales experience in the mobile phone industry or consumer electronics industry is better Bachelor degree or above