PDI Supervisor

Plan, instruct, control and report pre-delivery inspection activities for new inbound vehicles, stored vehicles and outbound vehicles. Monitor vehicle inspection processes, including exterior and interior damage checks, component and accessory checks, damage claims, software updates, language settings and related PDI tasks. Coordinate PDI work performed either by internal teams or by third-party logistics service providers. Assign and coordinate third-party inspectors where required. Develop and continuously improve PDI and quality-control processes across designated ports and compounds in Europe. Prepare detailed reports on PDI results, vehicle quality status, damage findings and recurring issues. Identify trends and potential quality concerns discovered during the PDI process. Perform root-cause analysis and work closely with Quality, Production and Engineering teams to resolve issues identified during inspection. Maintain accurate records of new vehicle arrivals, PDI completion status and vehicles ready for delivery. Follow up on vehicles placed on hold and ensure corrective actions are completed in time to support delivery readiness. Coordinate with Delivery, Sales and Service teams to ensure operational requirements are incorporated into the PDI process. Build strong working relationships with logistics service providers and ensure requirements are clearly understood, prioritized and executed. Ensure vehicles comply with internal and external standards before moving through the PDI and delivery process. Escalate any vehicle quality or compliance concerns immediately. Coach and mentor PDI coordinators according to company quality standards, PDI procedures and vehicle delivery requirements. Support continuous improvement initiatives to improve delivery quality, speed, transparency and operational efficiency. Work both from the headquarters office and at various compounds across Europe, with expected travel of around 50% or above.

• Experience in automotive service, vehicle inspection, quality control, PDI, vehicle logistics or aftersales operations • Good understanding of vehicle inspection, PDI processes, damage assessment, delivery standards and quality assurance. • Experience working with logistics service providers, compounds, inspection companies or aftersales partners is an advantage. • Ability to identify quality issues, support root-cause analysis and follow up corrective actions. • Able to develop, document and improve operational processes, inspection standards and working procedures. • Practical knowledge of vehicle handling, light machinery and appropriate power tools. • Interest in IT-related transport management or vehicle logistics systems. • Strong communication skills with internal teams and external service providers. • Structured, detail-oriented and proactive, with strong follow-through. • Able to manage multiple priorities independently in a fast-moving environment. • Practical problem-solving mindset and comfortable working in developing processes. • Team player with the ability to support and guide PDI coordinators. • Fluent German and good English skills; another European language is an advantage • Valid category B driving licence is required.