招聘中社招

Service Regulations Management

拼多多

收录时间2026-08-03 23:16

岗位职责

Responsible for translation and proofreading of text of knowledge bases, service rule processes, etc.;
Collaborate with the whole customer service team, responsible for collecting, researching, and analyzing business-related data, and providing analysis and optimization reports;
Responsible for user research of target market and put forward professional suggestions to help the team optimize rules and processing procedures to raise customer satisfaction rates.

Native speaker of German/Spanish/Italian/French, etc;
Experiences in online shopping, familiar with domestic and e-commerce platforms;
Familiar with the operation processes of customer service. 加分项 Fluent in Chinese

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拼多多Service Regulations Management

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