招聘中 社招

Key Account Manager, Global Chains(MJ035069)

住宿业务

  • 上海
  • 业务拓展

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岗位职责

Location: Shanghai Key Responsibilities

  1. Manage end-to-end projects to deliver the holistic solution required to meet business enablement, operational excellence, and strategic transformation
  2. Have end-to-end ownership of new Hotel Chains acquisitions and existing hotel chains management, understand partners’ strategy and objectives, and help to grow the revenue
  3. Initiate, develop, and manage mutually beneficial relationships with key stakeholders in the assigned accounts (Global Chains), and orchestrate discussions with senior execs around their business needs
  4. Take a customer-centric approach to everything you do. Ensure hotels chains content, rates, availability, and products offer the best value to Trip.com customers
  5. Responsible for full account management including performance tracking, production optimization, workshop conducting, and issue solving to drive mutual performance objectives, annual targets, and milestones globally
  6. Conduct data research & analysis, and routine performance review meetings with VP, SVP, and even C-level in global hotel chain teams in different geographical areas to make sure the result in a positive financial contribution
  7. Be able to initiate new regional projects and accelerate the progress of global projects to promote brand awareness, business strategy, and products benefits to hotel chain partners
  8. Coordinate across Trip.com group internal teams, including teams of the platform, product, service, and marketing in order to achieve the account’s expectations and maximize performance. Map prospective accounts around organizational structure, people, and existing technology
  9. Other assigned tasks based on business need Key Requirements:
  10. Fluent in English
  11. Bachelor’s or Master's degree in a related field
  12. A minimum of 8 years of working experience in hospitality, revenue/yield management, or e-commerce
  13. An existing network with Tourism Boards, Hotel Chains, and travel influencers would be preferred
  14. Strong negotiation and influencing skills
  15. Strong problem-solving skills with a logical mindset
  16. Ability to demonstrate professional presentation
  17. Ability to adjust different communication methods depending on the stakeholders
  18. Strong knowledge of the travel industry and channel distribution
  19. Result and data-driven with strong analytical skills
  20. Strong project management skills
  21. Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
  22. Willing to travel

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