岗位职责
Responsibilities: • Support the team with the maintenance of relationships with hotel partners, reservations and coordinate with other departments involved in the assigned project • Get new hotels live end to end: collect and verify company documents and bank details, configure the extranet, load rates and availability. • Help market managers to develop and sustain strong partner relationships by providing relevant support services to hotel partners • Train new and existing hotels on how to use the extranet, manage rates and availability on site • Resolve operational issues to closure: overbookings, cancellations and no-shows, allotment, invoices and settlement disputes. • Co-ordinate the merchandising activities for hotel partners with special deals and promotions. Coordinate with connectivity, customer service, IT, and finance. • Manage other ad-hoc administrative requests and operative tasks Qualifications • High proficiency in English • Bachelor’s or Master's degree in a related field; or equivalent related professional experience • Over 1-year working experience in positions within hotel reservations, travel agencies, tour operators or OTA is a plus. Strong fresh graduates with relevant internships are welcome to apply. • Positive and enthusiastic team player; have high service consciousness • Detail-oriented and fast learning capability
职位要求
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