Key Account Manager (Director/Expert), Consumer Brands & Retail Services - Lark

Join our dynamic SaaS Enterprise Sales team focused on the Consumer & General Industries sector. We are dedicated to driving innovation and delivering tailored solutions to key clients in the consumer brands, retail, and service industries. - Be responsible for Lark's key account sales targeting consumer brands, the retail and service industries. Conduct research and analysis on relevant sub-sectors including food and beverage, tobacco and alcohol, footwear, apparel & home textiles, beauty & personal care, home & lifestyle, catering, department stores, supermarkets & convenience stores, as well as hotel & cultural tourism; develop customer lists and sales strategies, participate in the formulation of industry strategies and commercialization plans, and contribute to the building of industry-specific solutions. - Develop and follow up on key industry clients, identify their needs, track and visit potential industry clients to drive deal closure. Collaborate with the pre-sales, customer success, delivery, product and R&D teams to iterate and optimize industry-specific solutions. - Formulate sales plans and design sales strategies for industry clients based on business targets, adjust them timely in response to market changes, and achieve the sales quotas assigned by the company. - Maintain good relationships with clients, media, investors and industry experts in the sector; coordinate the internal and external operations of the company to ensure stakeholder satisfaction and enhance the company’s brand image in the consumer and retail industries.

Minimum Qualifications: - Bachelor's degree or above. - Familiarity with SaaS, software, solutions, cloud computing, big data, martech, and related products. - Experience in enterprise-level client sales in the consumer brand, retail, and service industries. - In-depth insights into the consumer and retail industries, including the industry value chain, market trends, customer pain points, IT systems, digital construction, and digital transformation. - Proven experience in building senior-level customer relationships. - Excellent internal and external communication and coordination capabilities. - Strong data sensitivity, industry analysis, and logical thinking skills, with the ability to independently produce industry analysis reports, develop industry-specific solutions, and deliver professional presentations.