岗位职责
- 达人运营与关系维护:通过一对一沟通及社群运营等方式,与达人建立并维护长期合作关系,提升达人活跃度、参与度及持续成长;
- 达人成长规划:制定季度及月度头部达人运营计划,提升达人优质内容数量,同时帮助达人提升在电商平台上的商业变现能力;
- 达人教育与培训:策划并执行线上及线下达人活动、培训和内容教育,提升达人内容质量及对电商平台规则、政策和工具的理解;
- 商家达人撮合:品牌及商家建立合作关系,挖掘商品与达人之间的合作机会,推动优质商品与达人高效匹配,实现平台健康增长;
- 项目协同与落地:与内部及外部相关团队协作,策划并执行以达人增长为核心的项目和活动,推动业务目标达成。
- Growing and nurturing creators via both one-to-one and community-wide management and communication. Directly responsible for core GMV target;
- Develop quarterly and monthly operation plans for creators to boost their level of growth and increase creators' earning potential on the eCommerce Platform;
- Design and implement internal learning programs and policy enablement for creators, and translate these insights into strategic external initiatives to drive creator engagement and growth;
- Coordinate with brands and sellers to build partnerships and collaborations with creators to achieve healthy platform growth;
- Execute ad hoc creator projects and initiatives, ensuring smooth collaboration across internal and external stakeholders while unlocking value and benefits for creators.
职位要求
- 语言能力:具备优秀的中英文书面及口头沟通能力;能够熟练使用英语和西班牙语,与内部及外部合作方进行有效沟通;
- 学历背景:本科及以上学历,工商管理、市场营销、传播学或相关专业优先;
- 执行力与学习能力:学习能力强,具备较强的主人翁意识和执行力,能够快速学习并主动推动事情落地;
- 数据分析能力:具备较强的数据分析意识,能够理解业务数据、发现问题,并进一步提炼可执行的业务洞察;
- 项目规划能力:具备较强的项目规划及组织能力,能够参与线上及线下活动的策划与执行;思维活跃,具备较强的创意和头脑风暴能力;
- 加分项: 1)有互联网电商或达人运营相关项目经验; 2)有培训、线上Webinar、线下Workshop等活动策划及执行经验; 3)有内容创作、社交媒体运营或个人创作者经验。
- Excellent written and oral communication skills in English & Spanish, to communicate with internal and external stakeholders;
- Bachelor's degree in Business Administration, Marketing, Communications or a related field;
- Fast learner and hands-on oriented-able to move things forward;
- Strong analytical mindset with the ability to interpret data and derive actionable insights;
- Strong planning skills for online & offline campaigns, creative and good at brain-storming;
- Preferred Qualifications: 1)Prior experience in e-commerce is strongly preferred; 2)Experience in planning and executing training programs, webinars, or workshops; 3)Prior experience as a content creator is a plus.