岗位职责
- Liaison & Communication Coordination - Serve as the central point of contact for all China-related clients, internal partners inquiries, requests, to enable efficient collaborations and deliver friendly experience for China clients and internal partners. - Facilitate clear and effective communication between global stakeholders (e.g., headquarters, regional offices) and Chinese counterparts, including translation/interpretation support (Mandarin-English-Local language ) for documents, meetings, and communications. - Coordinate and organize cross-border meetings, calls, and visits (e.g., between global leadership and Chinese partners/clients), including logistics, agenda setting, and follow-up actions.
- Market & Regulatory Support - Monitor and analyze China clients expanding to Long tail market trends, as well as opportunities from HK market, industry policies, regulatory changes (e.g., trade regulations, data privacy laws, industry-specific compliance requirements), and competitive landscape, providing timely updates and actionable insights to global teams..
- Business Development & Partnership Support - Support the identification and cultivation of Chinese clients/HK local clients, and opportunities, collaborating with the business development team to prepare proposals, presentations, and pitch materials tailored to the Chinese/HK clients - Assist in managing existing partnerships with Chinese/HK entities, ensuring alignment with organizational goals, resolving potential issues, and deepening the client relationship. - Drive the execution of China/HK clients business in World First as best as possible, achieving rev KPI each year, and to be well prepared for regular or irregular performance review
- Cultural & Strategic Advisory - Provide guidance to global teams on Chinese business culture, etiquette, and communication styles to enhance cross-cultural collaboration and avoid misunderstandings. - Advise senior leadership on China-specific strategic considerations, including market priorities, risk factors, and opportunities for growth. - Support internal training initiatives related to Long tail and HK market, culture, and regulatory environment for internal business team, and clients if needed.
- Ad Hoc Tasks - Undertake other China-related tasks and projects as assigned by the line manager, including supporting emergency responses, ad hoc research, and cross-departmental initiatives.
职位要求
- Education - Bachelor’s degree or above in International Business, Finance, Economics, marketing and etc. A master’s degree is a plus.
- Language Proficiency - Native or near-native proficiency in Mandarin Chinese (speaking, listening, reading, writing), as well as Cantonese. - Fluent in English/local languages (speaking, listening, reading, writing) – able to communicate effectively with global stakeholders, translate complex documents, and facilitate cross-cultural meetings.
- Work Experience - 1-3 years of relevant work experience in a China Desk role, international business, cross-border liaison, or China/HK market-related position (experience in the PSP industry is a plus), Internal transfer is more preferred. - Demonstrated experience in coordinating cross-border activities, engaging with Chinese stakeholders, and strong willingness in drive business
- Core Competencies - Strong cross-cultural communication and interpersonal skills, able to build trust and collaborate effectively with diverse stakeholders (global and China). - Deep knowledge of Long Tail & HK business culture, market dynamics, regulatory framework, and industry trends. - Excellent organizational and coordination skills, able to manage multiple tasks, prioritize workloads, and meet tight deadlines in a fast-paced environment. - Detail-oriented with strong analytical and problem-solving abilities, able to identify risks and provide actionable solutions. - Good business sense, goal - oriented, persistent and pressure taken. - Proactive, self-motivated, and able to work independently and as part of a global team. - Integrity, professionalism, and a commitment to delivering high-quality results. Preferred Qualifications - Experience working in a multinational corporation (MNC) or international organization with a focus on China business
