岗位职责
Job Summary We are seeking an experienced Global Sales Operations Manager to drive sales excellence across our international business units. This role is responsible for designing and implementing BD incentive plans, establishing sales cadence and methodology, defining territory and revenue allocation rules, delivering business analytics, and providing end-to-end sales process guidance. The ideal candidate will be a strategic thinker with strong analytical capabilities and a proven track record in global sales operations. Key Responsibilities
- BD Incentive Plan & Performance Management ● BD incentive plan design based on company strategic targets and directions of international business development ● Develop, communicate, and conduct training on BD Incentive Plan ● Set BD quotas and calculate BD performance achievements ● Monitor incentive plan effectiveness and recommend optimizations
- Sales Cadence & Methodology ● Organize and facilitate sales cadence activities (e.g., pipeline reviews, forecast calls, QBRs) ● Drive continuous implementation of Sales Playbook methodologies across global teams ● Assist BD Team Leads in gaining visibility into opportunity forecasts and project risks/issues ● Enable sales leadership with accurate pipeline health insights
- Territory & Revenue Split Rules ● Develop territory rules and revenue split rules aligned with international business development stages ● Ensure rules are clear, executable, and foster collaboration among sales teams ● Address territory disputes and escalation cases in a timely manner
- Business Analytics & Insights ● Conduct business data analysis and provide actionable insights for Team Leads ● Deliver regular reports including bi-weekly reports, monthly reports, and deep-dive analysis ● Build and maintain dashboards for real-time performance tracking ● Identify trends, gaps, and opportunities to drive revenue growth
- Sales Systems & Process Guidance ● Provide Salesforce usage guidance and troubleshooting for global sales teams ● Offer end-to-end LTC (Leads to Cash) process guidance and sales workflow follow-up
职位要求
Required: ● Bachelor's degree in Business Administration, Finance, or related field; MBA preferred ● 5+ years of experience in sales operations, business operations ● Proven experience in managing global sales teams and cross-functional stakeholders ● Strong proficiency in Salesforce, Excel, and data visualization tools ● Excellent analytical, problem-solving, and communication skills ● Fluency in English (written and spoken); additional languages are a plus Preferred: ● Experience in technology/SaaS industry with understanding of subscription business models ● Familiarity with international sales compliance and regulatory requirements ● Prior experience in designing incentive plans and sales compensation structures
