岗位职责
- Manage strategic planning and negotiation/expansion with our customers. Build and foster relationships with senior executives in business, product, engineering, finance and tech within customers’ organization
- Drive overall account health including product development, payments performance, cost optimization, account renewals & growth, and customer satisfaction, increase overall share of wallet
- Manage multiple stakeholders with varying priorities and drive creative solutions, upsell new products, solutions, value added services, identify new opportunities, ensure customers are satisfied with Antom services, drive incremental outcomes
- Coordinate with internal cross-functional stakeholders (including financial institution business development, product, tech, legal, and compliance) to launch projects for customers
职位要求
- Bachelor's degree holder in business, finance, marketing or a related field of study
- Possess 6+ years of experience in a client-facing role ideally in business development and sales, managing relationships with large, and complex organizations
- 6+ years of experience related to payments, card networks, local payment methods, merchant acquiring, or other financial service fields
- 3+ of experience related to serving AI/Gaming/e-commerce industry customers, experience in negotiating commercial deals and upsell products/services
- Thorough understanding of payment business models and associated best practices with regard to compliance and risk management
- Strong written and verbal communication skills with the ability to influence
- Fluency in English and Mandarin