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蚂蚁数字科技-数字科技线-Operation Manager (Social & Community Operations)

蚂蚁数字科技

  • 杭州、深圳
  • 运营类-内容运营

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岗位职责

  1. 区域社区搭建与运营: (1)聚焦高净值区域,搭建精准的加密理财社区(Telegram、Discord、其他本地化社群); (2)每个区域社区有明确的转化和推荐漏斗; (3)配合内容/社媒负责人和产品更新,每周至少 1 - 2次有价值的投教/策略/市场分析内容;
  2. 区域 KOL 矩阵与渠道获客: (1)在每个目标区域搭建长期的 KOL 合作矩阵; (2)与本地 KOL 做联合 AMA、分发专属邀请码、做社区专属收益加成; (3)KOL 合作从一次性投放转向长期分成制,与 AUM 挂钩;
  3. 社区转化: (1)设计社区专属的入金激励路径,与社区身份和信誉系统挂钩; (2)建立社区内部的信任传导,激励入金用户进行推广和分享收益体验; (3)每月追踪社区转化并逐层优化;
  4. 本地化活动: (1)在重点城市策划季度社区线下聚会:如小型社区见面会、策略分享沙龙等。
  5. Regional Community Building & Operations: (1) Focus on high-net-worth regions to build precise crypto-wealth management communities on platforms such as Telegram, Discord, and other localized social channels; (2) Establish clear conversion and referral funnels for each regional community; (3) Collaborate with Content/Social Media leads and align with product updates to deliver high-value educational content, investment strategies, or market analysis at least 1-2 times per week;
  6. Regional KOL Matrix & Channel Acquisition: (1) Build and maintain a long-term Key Opinion Leader (KOL) partnership matrix in each target region; (2) Co-host AMAs (Ask Me Anything) with local KOLs, distribute exclusive invitation codes, and offer community-specific yield bonuses or incentives; (3) Transition KOL partnerships from one-off campaigns to long-term revenue-sharing models tied to Assets Under Management (AUM);
  7. Community Conversion: (1) Design exclusive deposit incentive pathways linked to community identity and reputation systems; (2) Foster trust within the community by incentivizing funded users to promote the platform and share their yield experiences; (3) Track community conversion metrics monthly and optimize the funnel iteratively;
  8. Localized Events: (1) Plan and execute quarterly offline community gatherings in key cities, such as small-scale meetups and strategy-sharing salons.

职位要求

  1. 必须能使用英语作为工作语言。具备优秀的英文写作与演讲能力,能独立对接国际媒体与社群;
  2. 3 年以上 Web3 行业运营经验,具备国际化视野。熟悉主流社交平台及Web3项目的运营逻辑与增长玩法;
  3. 具备极强的审美能力与叙事技巧,能将复杂的金融科技包装成易懂的市场故事;
  4. 对加密行业趋势敏感,能迅速捕捉市场热点并借势营销;
  5. 具备深度思考的能力,了解行业以及产品的第一性原理;
  6. 有创业经验优先。
  7. Must be proficient in English as a working language, with excellent written and verbal communication skills; able to independently engage with international media and global communities;
  8. Minimum of 3 years of operational experience in the Web3 industry, with a strong international perspective. Deep familiarity with the operational mechanics and growth tactics of major social platforms and Web3 projects;
  9. Exceptional aesthetic sensibility and storytelling ability—capable of translating complex fintech concepts into clear, compelling market narratives;
  10. Highly attuned to trends in the crypto industry, with the agility to identify emerging opportunities and leverage them for timely, impactful marketing;
  11. Demonstrated capacity for deep, first-principles thinking about both the industry and the product;
  12. Prior startup experience is a plus.

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