岗位职责
- 构建贴合客户需求的钱包产品和核心支付能力,以支持全球客户包括但不限于产品规划与建设、多市场的客户市场调研、客户需求分析,抽象并设计核心钱包通用能力
- 分析和明确用户价值和客户价值,协助客户管理长期和短期产品规划以及优先级
- 为钱包交付及项目落地端到端负责,包括用户App端产品、后台管理等
- 识别客户需求与基线产品的匹配程度,反哺产品升级,以确保高稳定性、性能和可靠性
- 带领团队与客户实现钱包产品落地,助力客户钱包运营及增长,帮助客户成功
- 负责对生态合作伙伴进行赋能,在售前阶段快速分析客户需求并产出产品方案、在交付阶段推动产品按时落地、在售后阶段快速响应客户
- Build wallet products and core payment capabilities that meet customer needs to support global clients including but not limited to product planning and construction, cross-market research, customer demand analysis, abstract and design core wallet general capabilities
- Analyze and define user values and customer values to assist customers to manage long-term and short-term product planning and priorities
- Responsible for wallet project delivery and go-to-market, including user App products, backoffice management and etc
- Identify how well customer needs match the baseline product and feed product upgrades to ensure high stability, performance and reliability
- Lead the team and clients to achieve wallet products go-to-market and delivery, and assist client wallet operation and growth to make client succeed;
- Responsible for empowering ecosystem partners, quickly analyze client requirements and output product solutions in the pre-sales phase, conduct the product delivery in time, and respond promptly to clients in the after-sales phase.
职位要求
- 7年及以上产品相关工作/5年及以上互联网金融/支付相关行业经验,有数字钱包/银行/卡/移动支付等平台工作经验优先
- 有较强的商业意识和支付行业产品规划经验,能够进行平台能力抽象
- 具备较强的产品owner意识,有较好的跨团队协作能力、抗压能力和自我驱动力
- 英文流利可作为工作语言
- 7 years or above product related working experience/5 years working experience in Fintech/payment and related industry, digital wallet/banking/card/mobile payment related work experience is preferred
- Acute business sense and experience in product planning in the payment industry, and able to abstract platform capabilities
- Have a strong product owner awareness , excellent cross-team cooperation abilities, anti-pressure ability and self-driving force
- Fluent English (proficient enough as a working language)