岗位职责
The Senior Solutions Architect (SA) role is a pre-sales technical position in Alibaba Cloud’s international business division. Our seasoned solution architects offer comprehensive IT knowledge and industry insights when crafting solutions for customers and partners. Solution Architects are ultimately responsible for architecting solutions that enable customer success. Key responsibilities include, but are not limited to: • Working closely with customers to ensure the successful delivery of Alibaba Cloud services • Designing large-scale, compliant cloud infrastructures (e.g., multi-cloud, edge computing) for AI workloads (LLMs, computer vision, MLOps). • Guiding large enterprise implementation and operation, preferably in AIML/GenAI projects. • As a cloud solution architect, evangelizing and helping customers and partners understand the technical and business benefits of Alibaba Cloud products, solutions, and services • Understanding the unique requirements of customers and partners, and providing appropriate technical solutions and architecture designs based on Alibaba Cloud technologies, solutions, and services • Responsible for demo development and testing of Alibaba Cloud services when necessary • Assisting customers in migrating their existing IT systems to Alibaba Cloud • Output a market insight analysis report of segmented fields based on demand information such as market development trends, market space, core scenarios, and pain points in the segmented fields. • Produce targeted solutions according to customer needs, in the project, develop a correct product selection strategy, POC test strike strategy, bidding & bid strategies, product configuration strategy, etc., achieve contract signing, and continuously ensure the increase of Alibaba Cloud's market share with this customer. • Promote the incubation and replication of public cloud solutions in segmented fields. • Identify and deal with risks of the technology and project during the solution landing process on time, collaborate with the product and delivery teams for normal fulfillment, and achieve revenue conversion. • Accumulate knowledge documentation such as universal cloud architecture templates, best practices, and cases for the segmented fields/scenarios. • Provide presentations, evangelism, and empowerment training for sales teams and eco-partners. • Abstract and summarize product requirements and defects in segmented fields, promote product improvement, new product projects, and major functions launch, and enhance product competitiveness.
职位要求
Master's Degree (M.S./M.A.) in Computer Science, Engineering, or equivalent. •Years of Experience: 8+, primarily in a client-facing role, with a strong technical background: cloud, AIML, cloud-native, big data, vertical-based digital transformation, etc. •Familiarity with at least one of the major public cloud platforms (AWS / Azure / GCP). •Strong technical background, the working experience should involve technical consulting, development, and deployment, •Hands-on experience in Cloud Native architecture: Container, DevOps. • Experience working with popular PaaS, SaaS solutions, such as ERP, CRM, and SCM Systems is a bonus. •Good communication skills, a team player, and a professional attitude to work. •Able to work under high pressure, a quick learner with a passion for cloud technology. Able to think strategically about businesses, products, and technical challenges. •Fluent in written and spoken English is a must. •Be fully mobile, visiting our clients for meetings and workshops. Travel requirement: 20% - 40% travel.
