岗位职责
- 负责AI+CRM、AI+销售及AI SDR相关产品的规划与设计，推动智能化销售工具在B2B场景中的落地应用。
- 深入理解销售流程与客户旅程，结合AI能力（如自然语言处理、智能推荐、对话机器人等），打造高效、可扩展的销售赋能产品。
- 与算法、工程、运营及销售团队紧密协作，定义产品需求、验证技术可行性，并推动产品从0到1的快速迭代与上线。
- 持续跟踪市场趋势与竞品动态，结合用户反馈优化产品体验，提升线索转化率、销售效率及客户满意度。
- 输出产品文档、使用指南及培训材料，支持全球业务团队高效使用AI销售产品，并沉淀最佳实践。
- Lead the planning and design of AI-powered CRM, AI-driven sales, and AI SDR products, driving the adoption of intelligent sales tools in B2B scenarios.
- Deeply understand sales processes and customer journeys, and leverage AI capabilities (e.g., NLP, intelligent recommendation, conversational agents) to build efficient and scalable sales enablement products.
- Collaborate closely with algorithm, engineering, operations, and sales teams to define product requirements, validate technical feasibility, and accelerate end-to-end product iteration and launch from 0 to
- Continuously monitor market trends and competitor developments, and optimize product experience based on user feedback to improve lead conversion rates, sales efficiency, and customer satisfaction.
- Produce product documentation, user guides, and training materials to support global business teams in effectively utilizing AI sales products and institutionalize best practices.
职位要求
- 本科及以上学历，计算机、人工智能、市场营销或相关专业背景。
- 3年以上B2B SaaS产品经验，具备AI+CRM、AI销售或SDR工具类产品设计经验者优先。
- 熟悉主流CRM系统（如Salesforce、HubSpot）及AI在销售场景的应用逻辑，对LLM、对话式AI、自动化工作流有实践经验。
- 具备优秀的跨团队协作能力与产品推动力，能高效对接技术与业务需求，确保产品高质量交付。
- 英语可作为工作语言，具备国际化视野，能适应跨时区协作，有阿里国际生态或跨境电商相关经验者加分。
- Bachelor’s degree or above in Computer Science, Artificial Intelligence, Marketing, or a related field.
- 3+ years of B2B SaaS product experience; candidates with hands-on experience in AI+CRM, AI sales, or SDR tooling products are strongly preferred.
- Familiar with mainstream CRM systems (e.g., Salesforce, HubSpot) and the application logic of AI in sales scenarios; practical experience with LLMs, conversational AI, and workflow automation is required.
- Excellent cross-functional collaboration and product execution skills, capable of bridging technical and business needs to ensure high-quality product delivery.
- Proficient in English as a working language, with an international mindset and ability to collaborate across time zones; experience within the Ali International ecosystem or cross-border e-commerce is a plus.
