岗位职责
中文版 (Chinese Version) [公司及职位介绍] 本职位旨在优化端到端(End-to-End)的物流全流程，以确保韩国国内配送服务的稳定运营。工作范围涵盖从中国跨境货物的进口清关、最后一公里配送，到韩国本地的快递网络运营。 [主要职责] ●
- 跨境物流运营 ○ 韩国进口清关运营： 监控源自中国的进口货物在韩国海关的清关流程，并应对处理相关问题。 ○ 清关后本地物流运营: 负责货物完成清关后，优化向韩国本地快递公司的交接及后续配送流程。 ●
- 本地物流运营 ○ 韩国国内快递运营: 运营和监控韩国本地的快递配送网络。 ○ 配送质量运营: 通过分析错配、延误、破损等客诉问题，制定并执行改善方案，以提升配送服务品质(SLA)。 [
职位要求
] ● 具备1-3年物流或电商运营相关工作经验。 ● 能够使用中文或英文进行工作沟通。 [优先条件] ● 有电商平台运营经验者优先。 ● 深入了解电商物流结构、行业趋势及主要市场参与者。 [工作条件与环境] ● 工作地点: 首尔 明洞 ● 雇佣形式: 正式员工 (全职) English Version Job Title: Logistics Specialist [About the Company & Position] This position is responsible for optimizing the end-to-end logistics process to ensure stable domestic delivery services in Korea. The scope covers everything from China-origin cross-border customs clearance and last-mile delivery to local Korean courier operations. [Key Responsibilities] ●
- Cross-border Logistics Operations ○ Korea Import Customs: Monitor the customs clearance process for import cargo from China at Korean customs and respond to any arising issues. ○ Post-Clearance Local Logistics : Optimize the handover process to local Korean courier companies and the subsequent delivery process after customs clearance is complete. ●
- Local Logistics Operations ○ Domestic Courier Operations: Operate and monitor the local courier delivery network within South Korea. ○ Delivery Quality : Improve delivery quality (SLA) by analyzing claims (e.g., misdelivery, delays, damages) and devising improvement plans. [Qualifications] ● 1-3 years of experience in logistics or e-commerce operations. ● Proficiency in Chinese or English. [Preferred Skills] ● Experience in operating e-commerce platforms. ● A strong understanding of the e-commerce logistics structure, trends, and key players. [Work Conditions & Environment] ● Location: Myeong-dong, Seoul ● Employment Type: Full-time employee
